Monday, August 6, 2012

...he gave me his number, and I used it...

This week has been a busy one.  Things have gotten crazy at work; I am still making up from my trip to the States and also preparing for a cut in hours due to the start of ulpan (tomorrow!!).  I have been working late, I finally made it to the gym, and I am moving.

Last week, most of my closet was delivered (I am missing two doors which came damaged and are being replaced).  I spent part of Thursday and most of Friday moving things from one apartment to the next (thanks to everyone who lent cars and man-power) and unpacking and organizing.  I left Friday feeling good; my room was mostly in order--I just needed my bed.

Today, my bed was delivered.  It was supposed to be custom-made.  The original height felt too low when I laid down for a nap in the store, and the manager said that he would be able to request a taller bed-frame.  Let's start at the beginning though.  A couple of weeks ago, I had an interesting shopping experience looking for furniture.  As you recall, the closet was supposed to be "rushed", and "rushed" it was.  I got in about a week and a half.  A week and a half before it was promised to me.

The bed was another story.  I did a lot of shopping around before I ordered my futon.  I sat on it.  I laid down.  I left. I returned.  I opened it myself.  I took a nap.  Then I closed it.  And then I tried to order it and the charge wouldn't go through on my credit card.  As I was leaving (either the first or the second time--I don't remember), the manager gave me a business card for the store and wrote down his private cell.  I thanked him and promised to return the next day with a different card.  And return I did, much to his surprise--or at least his boss's.  I guess they were taking bets on whether or not I would come back.  We placed the order without a hitch (I did sit a bit more and lie a bit more), negotiated on a delivery within three weeks, got me a discount, and requested the bed frame to be custom built higher off the ground.

Today when I came home (to my new home), I saw a lovely futon.  The cover was the perfect color and texture (a dark brown/purple-y burlap), the size and placement were right too, as was the timing.  The height, though, was not.  I called the store (they should have been open still), but to no avail.  It was so Israeli when Tzachi, the manager gave me his number in case I needed anything, and when I did, I actually used it (instead of waiting until the next day during business hours).  Only in Israel would a manager of a small-chain furniture store give you his personal number and be cheery and helpful when you used it in the evening for a complaint.  We chatted a bit, and tomorrow once the furniture factory opens, Tzachi will try and get everything straightened out.  The time frame is still up in the air, but I should be getting a new new bed!

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